 Account Summary, account details & activities |
| | This function allows you to view the summary of your account (s) you have with Citibank. You can also view the detailed transactions of your current or saving accounts and download account activities. | |
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| Fund transfer / payment | | | If you have current or saving account with Citibank, you will be able to transfer fund between your own account, to a third party’s account within Citibank, or to any account in Thailand electronically. For every new 3rd party payee setup, you will receive Activation Code via email or SMS for activating payee before fund can be transferred. | | | |
| Customer services | | | Through Customer Services, you will be able to send/receive e-mail , change your Citicard’s ATM PIN, order a new check book, or even open a time deposit account if you already have a current or savings account with Citibank. | | | |
| Recent transactions | | | For Citibank Credit Cardholders and Citibank Ready Credit, you can view your latest transactions that are not yet included in your monthly statement through Recent Transactions function. | | | |
| Statement inquiry | | | If you lose your statement, this function gives you the ability to view your latest statement up to 12-month historical statement electronically. | | | |
| E-mail statement reminder | | | If you provide your e-mail address with Citibank, you can request an e-mail statement reminder directly to your personal inbox whenever your statement is ready for each month. | | | |
| Account Alert Service | | | Citibank Alerts Service offers you the convenience of receiving alerts on your critical account-specific events e.g. Payment due, Past due reminder, etc. via e-mail and short message service (SMS) to mobile phones. | | | |
| Credit Limit Increase | | | Request temporary credit line increase for your credit card or Citibank Ready Credit with immediate effect | | | |
| Reward redemption | | | For Citibank credit cardholders, you can view your cumulative Citibank rewards points using Citibank Online. Besides, you can also redeem for shopping item or mileage thru our online catalogs. Historical redemption records can also be viewed online. | | | |
| PayLite Conversion Online | | | Relax your life with Citibank PayLite Conversion Online by converting your billed/unbilled transactions into installment plan with special interest rate and the tenor at your choice. | | | Remark: | | - The approval is subjected to the Bank’s consideration.
- In case the card is cancelled, the Cardholder must pay all the outstanding debts to the Bank in full.
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| Cash Advance Online* | | | Cash out from your available credit balance and get special offers: | | - No cash advance fee (current fee is 3% of the amount of cash withdrawn)
- Special Interest Rate
- No additional income document required.
| | | For more information about this offer, terms & conditions, and participated bank list, please contact 1588. | | | *"Cash Advance Online" approval depends upon Citibank's consideration. | | | |
| Add-on supplementary card | | | For basic Citibank credit card members, Citibank Online allows you to apply for a supplementary card online. | | | |
| New application | | | With Citibank Online, you will receive a pre-conditional approval within 60-second after your application is successfully submitted during 6 AM to 9 PM of a business day. You will also receive an e-mail with your application ID and its corresponding status if you provide the e-mail address to us. | | | |
| Application status inquiry | | | You can inquire for you Citibank credit cards and Citibank Ready Credit application status using your application ID and your national ID number at www.citibank.co.th as and when you want. | | | |
| Contact Details | | | Whenever you need any assistance, you can contact us at the following: | | - CitiPhone Banking 1588, 24 hours a day, 7 days a week
- E-mail us from your personal inbox at Customer Service menu of Citibank Online or Contact Us menu on Citibank’s website..
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