Citi Priority Account FAQs

• How do I become a Citi Priority customer?

  Are you ready to Fire Up your Fantastic Life? Simply click here to talk to a relationship manager.

  Requires a minimum of Total Relationship Balance of THB 1,000,000 but not exceeding THB 5,000,000 to qualify as a Citi Priority customer.

• How is my Total Relationship Balance calculated?

  Your total relationship balance is calculated based on the two criteria below:

  • The average daily balance of your checking, savings and deposit accounts, and
  • The average daily value of your investments.
• I applied for an ATM card. When do I get it? Is it ready to use right away?
  Your ATM card will be delivered to you via mail. For ATM card activation, please contact CitiPhone Banking 1588.
• How do I set my ATM PIN?
  Your ATM PIN is generated automatically by computer and sent to you via mail (sent separately from ATM card). You can then change your PIN at any Citibank ATM or Citibank Online.
• How do I get my checkbook?
  You can order your checkbook at Citibank ATM, Citibank Online and CitiPhone Banking.
• How do I deposit money into my account?

  To maximize your benefits with Citibank, simply fund your account(s) in any of these simple ways:

  • Visit any Citibank branch.
  • Deposit your cash at any of our Cash Deposit Machines.
  • Interbank Transfer (Online Real-Time Funds Transfer or BAHTNET).
  • Citi Global Transfer (CGT) or Telegraphic Transfer.
• How do I register Citibank Online?

  You can create a User-ID and password by simply visiting our website. You will be prompted for the following details:

  • Card Type.
  • Card Number.
  • ATM PIN.
  • One Time PIN (OTP) which will be sent via SMS to your registered mobile number.
• What are the service fees and charges associated with my Citibank account?
  To view the full list of charges, click here. (PDF varies for different Countries).
• Where do I download the Citi mobile app?

  Google Play

  App Store