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Meet & Assist Service

Let a professional service smooth out your jet-setting lifestyle with our Meet & Assist service. From the moment you arrive at the airport where you will be efficiently assisted from privileged check-in counter. You will be escorted through the fast-track customs and security check to a lounge or the gate for departure. For arrival flights, you will be escorted to fast-track customs. Thai Airways knowledgeable Meet & Assist Service personnel can provide an assistance for you and up to 4 companions at Suvarnabhumi Airport, for unlimited times when flying with Thai Airways.

Details: • Reserve the right for primary card members only. • Advanced reservation is required and must be made at least 5 working days prior to the service. • Card members are required to specify booking number of all passengers. Please contact Citi Customer Service for reservation Tel. 0-2232-2333. • Cancellation must be made at least 3 days in advance. Citibank reserves the right to count such service from the 2 complimentary services should you cancel after the provided period. • This privilege is restricted to those who travel with Thai Airways and for a maximum of 5 persons (one primary card members and 4 companions) traveling on the same flight. • Card members are required to check in to receive the service at least 2 hours before the flights for departure routes. • In the case that card members are required to apply for a visa upon arrival, a re-entry visa or pass through any health control areas, the service will end at said locations, whichever one comes first. • The Bank reserves right of final decision on any disputes arising out of or in connection with this campaign.

For more information and reservation, please contact Citi Customer Service Tel. 0-2232-2333 0-2232-2333.