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AVAILABLE SERVICES
HOW TO USE CITIPHONE
CONTACT US
AVAILABLE SERVICES
Citi Mobile® App
With Citi Mobile® App, you can view your account details and manage your personal finances at your fingertips anywhere, anytime.
Search for Citibank TH on App Store / Google Play to download Citi Mobile® App and enjoy full control over your financial matters on the go.
Citibank Online
Citibank Online is the Internet banking service that allows you to transact electronically from anywhere in the world at your convenience. You can inquire for account information, view your card statement and transfer fund within Citibank or other banks in Thailand.
Simply login to www.citibank.co.th by using your User ID with Password to experience Citibank Online Service.
Citi LINE Connect
A quick and convenient way to check statement balance and get real-time update on your account transactions. Additionally, you can check how many Citi Rewards Points you have, and can redeem for e-coupon instantly. Register today and experience our Citi LINE Connect services!
HOW TO USE CITIPHONE
QUICK HELP HOW TO USE CITIPHONE
*These Services can be accessed via Citi online platforms.
CONTACT US
Using CitiPhone Banking
Getting started is easy and simple. All you need is following personal data below in order to gain access to self-service phone banking:
- Your National ID, Citi card number or Account number
- Your One Time PIN (OTP) which will be sent to you via your registered mobile number
- Your Telephone PIN (TPIN)
For specific enquiries, please refer to the contact numbers below:
Toll-Free Number
Destination |
Toll-Free Number |
---|---|
Australia |
1800-140-244 |
Belgium |
0800-7-2514 |
Denmark |
80-01-5399 |
France |
0800-905-882 |
Hawaii |
1-866-337-7986 |
Hong Kong |
800-966-857 |
Indonesia |
001-800-660-061 |
Italy |
1678-78647 |
Japan |
005-3166-0013 |
Korea |
0078-66-1-0061 |
Destination |
Toll-Free Number |
---|---|
Korea |
0078-66-1-0061 |
New Zealand |
0800-10-2289 |
Norway |
800-14-070 |
Philippines |
1-800-1-661-0001 |
Portugal |
0800-866-234 |
Singapore |
800-6611-042 |
Sweden |
020-79-6079 |
Taiwan |
0080-166-1001 |
United Kingdom |
0800-96-9271 |
United States |
1-888-729-0907 |
Call Us
Product |
Number |
Services |
---|---|---|
Main |
1588 or (662)-232-2484 for oversea dialing |
Report loss of card |
Renewal fee information |
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Temporary credit Line Increase |
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Transaction Dispute |
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Marketing Campaign Subscription |
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Loan on Phone and others |
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Citi Credit Cards and Citi Ready Credit |
0-2081-1505 press 2 |
Check sales representative status |
Email us
- Email us via Citibank Online
Visit us