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Iphone

Say hello to the new
Citi Mobile® App experience.

It's quicker, it's easier to use, and it's the app that's all about you.

We are working hard to create the best banking app, starting with our credit card services. Enjoy control of your card matters, whenever or wherever you are.

We will soon be extending this experience to more of your banking products.

Now, find out what makes managing your credit cards so fast and simple.

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Personalized_view
know_your_card
view_statement
Activate_Card
Pay_bills
Transaction_search
Scan and pay
Pay to card with QR code
Monthly_bills
Big_purchases
Quick-Cash-EN
Change_ATM_PIN
Overseas usage
lock_card
Citi Mobile Token
Discover Rewards
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Personalized_view
know_your_card
view_statement

View your balances, transactions, statements and available credit limit right under your personalised card images.

Get the lowdown on your card benefits and offers, while keeping track of your reward points - all in one place.

View and download your last 12 months' statements.

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Activate_Card
Pay_bills
Transaction_search
Scan and pay
Pay to card with QR code

Activate your new card and create your ATM PIN in less than one minute.

Conveniently pay your bills on-the-go.

Can't remember how much you spent? Type in the merchant's name and our intelligent search quickly shows you the exact transaction.

Fast, simple and secure way of making payments with your Citi credit card at merchant by simply scanning a QR code using your smartphone.

Now you can pay your Citi credit card bills via  PromptPay bill payment services on any mobile banking application. Simply Generate a PromptPay QR code on your Citi Mobile® app.  Your credit line will be restored instantly after payment.

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Monthly_bills
Big_purchases
Quick-Cash-EN

Enjoy the option to convert your latest credit card statement balance (partially, or in full) into monthly instalments when you see this button.

monthly installments

Transactions with this icon mean you can choose to split them into monthly instalment plans.

With just a few simple taps, you can take cash loans on your credit cards, which can be processed for next business day and repaid in monthly instalments up to 36 months.  It is paperless and no documents required.

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Change_ATM_PIN
Overseas usage
lock_card
Citi Mobile Token

Forgot your credit card ATM PIN? Create a new one securely so you can withdraw as you need.

Misplaced your credit card? Temporarily lock it to prevent misuse. Found it? Unlock your card with a tap.

Authorize your transactions in-app, with an Unlock Code known only to you.

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Discover Rewards

Travellers ❤ Citi World Privileges. Get deals and discounts locally and in over 90 countries, find deals near you now, and save deals you love for the next time.

Screens shown are for illustration purposes only. Please refer to the Citi Mobile® App for actual and accurate screens.

FAQs

Why am I looking at this new interface?

Over the past 10 months, we gathered your feedback and began creating a mobile banking app that truly places you first.

With your complex banking needs in mind, our new interface has been crafted around three value propositions: Personalization, Contextual, and Fast.

So whether you have a single credit card or multiple banking products with us, this new interface promises to serve you better and empower you with a great mobile experience. If you only hold a Citi credit card, you will be able to experience this once log in. However, if you hold multiple Citi accounts including banking or Ready Credit account, you will need to tap on the credit card balance on the account summary page to experience this new interface.Over the past 10 months, we gathered your feedback and began creating a mobile banking app that truly places you first.

What can I do with this new interface?

We've made it really simple for you to manage your credit card:

  • Activate a new credit card to start using it to shop immediately
  • Setup your ATM PIN to enjoy cash withdrawals at ATMs
  • Pay your credit card bills
  • Lock (and unlock) your card temporarily in case you have misplaced it

We'll keep improving! Stay tuned for more features to follow.

I received my credit card, how do I activate it on the Citi Mobile® App?

In the new experience, look for the "Activate now" button on the image of your new credit card. Tap on it to activate the card. You can also activate the card from Settings .

Can I make purchases at Visa/MasterCard acceptance merchants without activating my Credit or Debit card?

No, your will not be able to make purchases. This includes online transactions made over the internet and within apps. However, recurring bill payment instructions effected with merchants will still be processed.

I seem to have misplaced my card. How can I ensure that my card cannot be used while I'm searching for it?

You can lock and unlock your credit card anytime using Citi Mobile® App to block any new, non-recurring charges to your card. Just select the card you want from Settings to lock it. You can unlock it from the same place later, or by tapping on the unlock button on the card image. Recurring transactions will continue to go through.

What does the blue calendar icon next to the transactions on my card mean?

The blue calendar icon means the transaction can be converted to a monthly installment plan.

How do I view my credit card statement?

Choose your card by swiping left or right. Click on the "Statements" tab, swipe up and select "View billed transaction" for full statement details. You can also view or download a pdf version of your statement by tapping on "PDF" button on the top right corner of your screen.