Payment Channels

Payment Channels
Whenever or wherever,
all channels are here!

Payment Channel whenever or Wherever All channels are here!

Payment Channels

Payment of Citi Credit Cards, Citi Ready Credit and Citi Personal Loans can be made via various channels provided by Citibank.

Free payment channels at more than 10,000 locations across the country

Today, Citi Credit cardmembers can pay monthly credit card bills via various channels at more than 10,000 locations across the country. Customers can restore their full credit line immediately after the payment.

Citi

Counters* or CDM at Citi branches

Located at Citi Interchange 21 building, Central World and The Crystal Veranda

M pay

Citi Branches with mPay station services
12 branches across the country

Limit at 49,000 THB per transaction / 5 transactions per day

Big C

Counters at Big C 610 locations across the country

Limit at 49,000 THB per transaction / 5 transactions per day

Tesco Lotus

Counters at Tesco Lotus and Lotus Express 1,828 locations across the country

Limit at 49,000 THB per transaction / 1 transaction per day

Thailand Post

Counters at Thailand Post Office 1,173 locations across the country

Limit at 50,000 THB per transaction / 2 transactions per day

Fresh Mart

Counters at CP Fresh Mart 413 locations across the country

Limit 30,000 THB per transaction / 5 transactions per month**

True Money

True Money Express 7,032 across the country

Limit 30,000 THB per transaction / 5 transactions per month**

Citi Visa/MasterCard payment service

Citi Ready Credit & Citi Personal Loan payment service

Service Channels Counter Service Direct Debit Check Payment / Postal Money Order ATMs Internet Service Phone Service
Citibank X X X X X X
Bank of Agriculture and Agriculture Cooperatives X X - X - -
Tisco Bank X X - X - -
CIMB THAI Bank X X - - X -
Krung Thai Bank X X - X X X
Bank of Ayudhya X X X X X X
Siam Commercial Bank X X X X X X
Thai Military Bank X X - X X X
Bangkok Bank X X X - - -
Kasikorn Bank X X X X X X
Post Office X - - - - -
Tesco Lotus X - - - - -
mPay station X - - - - -
Big C Supercenter X - - - - -
True Money X - - - - -
7-Eleven Stores X - - - - -

Fees

Detail concerning interest rates, service charges, fees and other expense click here

Contact Us

CitiPhone Banking Tel. 1588

Terms and conditions

Free Payment Terms & Conditions:

*Bill payment fee at Citibank counter is exempted for Citigold, Citi Priority, Citi Ultima, Citi Prestige customers, and payment amount of 50,000 Baht or exceeding. Please note that cash transactions at counter will be unavailable at The Crystal branch. You can withdraw or deposit cash from provided electronic machine at the branch.

** Limit 5 transactions per month include transaction at CP Fresh Mart, True Money Express, and True Money Kiosk at True Shop.

  1. Citibank reserves the right to change any of privileges without prior notice.
  2. Please check details and additional information by calling 1588 prior to using the service.
  3. Please use payment form with barcode only and always check the correctness after payment.
  4. In case of the payment at the charged channel, Payment service providers will charge for service fee at the service point.
  5. Program Code: BCP038

Generic Terms & Conditions:

  1. Your credit line will be available immediately after cash payment via Counter Service at 7-Eleven shops, mPay stations eg. AIS and Telewiz shops, and Tesco Lotus branches nationwide, by completing the payment form with your barcode or payment through mPay service on your mobile phone device.
  2. Payment can be made via Direct Debit from your accounts at Citibank, Bank of Ayudhya, Bangkok Bank, Kasikorn Bank or Siam Commercial Bank. Simply request for a Direct Debit application from our CitiPhone Banking Tel.1588 and the credit line will be available within 2 business days after payment date.
  3. Cash Payment can be made at the Post Office, Krung Thai Bank, Thai Military Bank, Bank of Agriculture and Agriculture Cooperatives, CIMB THAI Bank, Tisco Bank by completing the payment form with a barcode and the credit line will be available within 2 business days after payment date.
  4. You can make cash or check payments over the counter of Bank of Ayudhya, Siam Commercial Bank, Kasikorn Bank, Bangkok Bank, or send checks via postal mail to Citibank by using the payment form. In the case of check payments, please cross "a/c payee only" and make checks payable to "Citibank Visa account no. 4XXX-XXXX-XXXX-XXXX" or "Citibank MasterCard account no. 5XXX-XXXX-XXXX-XXXX". Your credit line will be available within 2 business days after payment date. (Remark: The maximum payment amount is dependant on payees' bank conditions.)
  5. Your credit line will be available 2 days post your transfer payment via electronic channels (ATM, Phone Service or Internet) at Siam Commercial Bank, Kasikorn Bank, Krung Thai Bank, Thai Military Bank, Bank of Ayudhya, CIMB THAI Bank, Bank for Agriculture and Agricultural Cooperatives and Tisco Bank.
  6. Payment at Citibank Branch
    • Citibank Teller Counter: Cash & Check, during Teller hours.
    • Cash Deposit Machine (CDM): Cash only, 24 hours-Everyday.
    • Automatic Teller Machine (ATM): Internal transfer from Citibank Saving or Checking Account only, 24 hours-Everyday.
    • Check Acceptance Machine: Check only, 24 hours-Everyday(Clearing Time: 1.00PM on weekday).
  7. Customers who have checking and savings accounts with Citibank can transfer payment via Citibank Online at www.citibank.co.th. Payments can be made for the customers own account or a third party credit card, and the credit line will be available immediately.
  8. Transfer payment via CitiPhone Banking 1588 is eligble for customers who have Checking and/or Savings accounts with Citibank, and immediatle enables Credit line to be available upon payment.
  9. Should you select a payment channel that is subjected to bill payment fee, fee collection will be made by payment service providers at the service point. To check loan interest rates, penalties, service charges and other service fees, click here
  10. Please use payment form with barcode only and always check the correctness after payment.
  11. In case of the payment at the charged channel, Payment service providers will charge for service fee at the service point.