With effect from 1 November 2022 Citigroup Inc. has transferred ownership of its consumer
banking business in Thailand to United Overseas Bank (Thai) PCL (registration number
0107535000176) and/or its related group entities (“UOB”).
UOB is the issuer of “Citi” branded consumer banking products in Thailand and
Citibank, N.A., Bangkok Branch is providing certain services in respect of those products.
The trademarks “Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trademarks and
derivations thereof are used temporarily under licence by UOB entities from Citigroup Inc.
Thai | English
 
Citi   Citi
 
Terms and Conditions: • “Pay with Points” refers to a co-promotional program enabling the Citi Credit Card holders to convert their Citi Rewards Points to cash back for their prepaid goods and services along the validity of program. Points are not in lieu of cash that cardholders can request for conversion directly at point of sales. • This Pay with Points program is reserved for Citi Royal Orchid Plus Preferred and Citi Royal Orchid Plus Select primary cards with conversion rate 4 Points = THB 1 valid between 1 Jan ’24 – 13 Apr ’24. • This program is valid for the purchase of tickets directly from Thai Airways, Royal Orchid Holidays, and Thai Shop via Thai Airways’ distribution channels only (Thai Airways ticket office in Bangkok and other provinces/ Thai Airways call center/ Thai Airways website and application), excluding all ticket agents. • This program is valid for full payment transactions only, excluding installment 0% 3 months, 6 months, and 10 months via Thai Airways website and application, and payment transactions at Puff and Pie and Thai Shop Online • Minimum spending of THB 1, customer can redeem full transaction amount. • For spending of THB 1,000 and above, customer can select amount of points to redeem for cash rebate. • One-time registration is required for Pay with Points campaign. • For joining Pay with Points program, cardholders can register for receive SMS with link to redeem with Citi Rewards Points to receive cash rebate at participating merchants by typing CFPWPE (space) followed by last 12 digits of your credit card number and send to 4712228 (THB 3/ SMS). The Bank will not be liable for any damages incurred to your bank account without any negligence or fault of The Bank. The Bank will process your request within 10 working days from registration date. • Cardholders can cancel registration by typing CXPWP (space) followed by last 12 digits of your credit card number and send to 4712228 (THB 3/ SMS). The Bank will process your request within 10 working days from cancellation date, but you will still receive Pay with Points SMS until The Bank cancel successfully. • This program is valid for Citi Royal Orchid Plus Preferred and Citi Royal Orchid Plus Select cardholders with no outstanding overdue balance or spending over credit limit. • The SMS will be sent to customer who have available Rewards Points enough for redeeming cash back. • You can check Rewards Points require and more details from the provided link in SMS by clicking “Redeem Now”. • SMS will be sent to your registered phone number with the bank within 3 days. The redemption transaction must be made within 24 hours after receiving SMS. • You will receive cash back within 3 days after confirmation of redemption. You must maintain your Citi Royal Orchid Plus Credit Card status until the date of crediting the cash back into your account. • Pay with Points transaction cannot be changed, cancelled or the points cannot be transferred back to card member’s account. • The Bank has no involvement in providing products or services. For any questions or concerns regarding the service, please contact the merchant directly. • The Bank reserves rights of final decision on any disputes arising out of or in connection with this promotion. • The Bank shall not be liable for any damages incurred to your bank account without any negligence or fault by The Bank. • LCBK93
The Bank will never ask for your personal details.
Never provide the One-Time PIN that is sent to your mobile phone to anyone.
Always check SMS and email alerts from The Bank relating to your account and report any unauthorized transactions to The Bank immediately.
Citi Privacy Policy, Terms, conditions, caveats and small print: visit Citibank website
© 2024 Citigroup Inc., Citi, Arc Design and other marks
used herein are service marks of Citigroup Inc.
or its affiliates, used and registered throughout the world.
These marks are used temporarily by the UOB entities, under license from Citigroup Inc.