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Dear Valued Customer,
We would like to introduce you the convenient and simple method to update your personal details with Citi through our digital platforms including Citi Mobile® App and Citibank Online.
You can update your personal or contact details such as name-last name, telephone number, billing address, email address as well as perform card activation/de-activation, reset new ATM PIN or enroll/de-enroll for e-statement services promptly via Citi Mobile® App or log in to Citibank Online, anytime.
Therefore, we would like to stop taking your requests for the above activities via email, fax or letter from September 10, 2020 onwards. We hope you enjoy our seamless services using our Citi Mobile® App and Citibank Online. |
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You can also log in to Citibank Online
to update your personal details such as:
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Address, phone number or email address |
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National ID or Passport details
e.g. expiry date |
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| Citi will never ask your personal details. |
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| Never provide the One-Time PIN that is sent to your mobile phone to anyone. |
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| Always check SMS and email alerts from Citibank relating to your account and report any unauthorized transactions to Citibank immediately. |
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Copyright © 2020 Citigroup Inc.
Citi and Arc Design is a registered service mark of Citigroup Inc.
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