Privacy at Citi:
Our goal is to maintain your trust and confidence when handling personal information about you.
You have choices:
A Citibank relationship is a unique and rewarding experience. You have access to financial products and services availed by Citibank, its affiliates and strategic partners which are designed to help you address and achieve your financial needs and goals.
Accordingly, you can expect us to provide you with information about rewards, privileges, discounts, events, promotions, features, products and services you are entitled to, for example:
- Preferential interest rate promotions on your balances (e.g. equal payment plans, balance transfers, installment loans)
- Information about your Citibank card(s) product and service proposition
Please note that if you choose not to receive marketing and promotional messages, you will not receive communication like those described above.
As a Citi customer, you have the choice to be excluded from our mailing lists for marketing and promotional offers.
Should you choose not to receive marketing and promotional SMS messages or emails from us, please submit an online request form by following steps below.
- Login to Citibank Online at http://www.citibank.co.th/login-en
- Go to Services > My profile
Select menu Message > Compose from left navigation. Then click ‘Compose Message’
- Select subject to unsubscribe and submit the form.
- Please allow 7 working days from the date we receive your request for it to take effect. You may still receive SMS or emails marketing and promotional messages for up to 7 working days from the date we receive your request.
- You will continue to receive informational and non-marketing messages from the bank.
- Don’t have Citibank Online account? Register here http://www.citibank.co.th/register-en
- Forgot User ID/ Password? Click here http://www.citibank.co.th/reset-en
- If you would like to be added back on our mailing lists for marketing and promotional messages, simply follow the same steps above to submit request form with selected subject ‘Subscribe for promotional SMS/Email'.